SENIOR SALES

CLIENT ADVISOR - MANDARIN SPEAKER

Luxury Lifestyle brand - Luxury Department Store

Salary up to £36/£40k + Team Commission

About the Brand

The brand is a world-renowned luxury house celebrated for its timeless elegance, exceptional craftsmanship, and understated sophistication. Known for its high-quality ready-to-wear, leather goods, and lifestyle collections, it represents the pinnacle of refined luxury.

Each product and store environment reflects meticulous attention to detail, a strong heritage, and a commitment to delivering an exceptional, personalised client experience.

Key Responsibilities

• Deliver a world-class, personalised client experience in line with luxury service standards.
• Build and maintain strong, long-term relationships with local and international clients.
• Drive individual and team sales performance, consistently achieving and exceeding KPIs.
• Act as a brand ambassador on the shop floor, with strong product knowledge across menswear collections.
• Support and mentor junior team members, leading by example in service and sales excellence.
• Maintain impeccable visual standards and ensure the boutique environment reflects the brand’s luxury positioning.

Requirements

• Proven experience as a Client Advisor within luxury retail.
• Strong sales performance with a solid menswear background.
• Excellent communication and interpersonal skills, with a highly client-centric approach.
• Confident, polished, and professional presentation aligned with luxury retail standards.
• Flexible to work weekends and peak trading periods as required.

What We Offer

• Competitive salary plus team commission.
• Ongoing training and career development within a prestigious luxury brand.
• Health insurance.
• Pension scheme.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high-calibre candidates with Fashion, Beauty, and Lifestyle brands across global markets.

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